To view what version of software is current for your dictating machine click the brand name below. (Next to the broken CD) This will take you to that information and simply look for the model of software and/or machine model number from the list displayed.
Please email sale@abpace.com for your user name and password to download the latest drivers.
READ our Software Registration page for changes to digital dictation registration
If you require an update software drivers click onto where it list "Click here to access digital dictation support"
To register new digital dictation software or to move an existing purchased software you may require a re-registration number, please see our Digital Dictation Registration page from the link at the bottom of this page. Software Registration
Software Support links from ABP Digital.
Support
options
Wireless
Digital
Quikscribe Digital
Olympus Digital
Verdatum Digital
Philips Microphones
Philips Digital Recorders and PC based author / typing
kits
Philips Note takers
Dragon Speech Recognition
Installation training and on going support
Home page
At ABP we offer installation, training and
more importantly ongoing support to all customers. If installation is required
simply call or email our office.
If you presently hold a support agreement
with our company you will have an user name and password for accessing the next
page. To access the next page click onto where it is displayed. Click here
to access digital dictation support. On this page is a set up guide for
all the
digital systems we supply.
All of these updates are generated from our
website but occasionally will take you to various suppliers websites as well.
Please note that any agreement you have is with ABP, not our suppliers so if any
questions or if any assistance is required you must contact our office.
If you are thinking of taking out one of our
support agreements but wish to talk with other users we have hundreds of referrals that we can
supply names and telephone numbers for you to contact. Please email your
request.
If on site support or service is required.
Please call us or email your request for immediate attention by clicking onto
the link titled. ON SITE SUPPORT IS NOT OFFER AS STANDARD.
Click here
to access digital dictation support.
User name &
Password is required.
Click here to lodge in a Service/Support call.
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Special note:-
Loading
the Wireless software
There may be a CD supplied or
a web link available for
loading Quikscribe Wireless dictation.
No future software updates are available to non
software support clients
When you load QSW,
(as with any QSR or QSP loading) for the first time you must generate and keep your own copy for all
future loading unless stated otherwise. Save to the server any new links,
Updates and patches are not available for client that do not have a support agreement.
QSW is for the PDA user, QSR Recorder is for the
PC based author and QSP
Player is for the PC based typist. If any hardware is
to be used as well you may wish to plug this and load any relevant drivers before
doing a restart of the computer. Do not make any setting or function changes
to the software before restarting.
Helpful hint.
PDA. To record audio onto your Pocket PC, your
device needs to support either a built-in microphone or the ability to plug in
an external wired microphone. You must also enable the Microphone AGC, as by
default, this is not enable, which means the Pocket Recorder will record
correctly, as your audio input level will be very low. To enable it, the
following steps are required:
Click on the Start / Settings /
System tab and then the Microphone AGC icon. When this is done,
a screen similar to the one below will appear. If you then select Enable
and then OK, you will find that your Pocket Recorder will record
with a very good input level.
Note:
Some
Pocket PC's do not support Microphone AGC. Why this is the case, we do not
know. For whatever reason, the manufacturer has decided not to install this
component as part of the standard operating system. Needless to say, before
purchasing a Pocket PC, make sure your device supports this option or you will
not be able to record properly. If you have such a device, contact the
manufacturer of your device and see if there is a patch you can download to
enable this option.
Click here
to access digital dictation support.
User name &
Password is required.
The information listed below is the current version of each Wireless software. To check your version open your software, go to settings, click about or help. In this screen will be displayed your current version number.
PPC software (Zip file) new Version with Bluetooth ability dated 22.01.08 Zip Size 1.50MB 3.609MB After Zip. QSPPC download software Version 2.1.5. Size 6.22MBBack to Top
Click here
to access digital dictation support.
User name &
Password is required.
The information listed below is the current version of each Quikscribe software. To check your version open your software, click help, click about Quikscribe.... In this screen will be displayed your current version number.
Special Note: Read the information listed under the Software Registration tab at the top of this page.
You can find the current version Quikscribe is at by using the following URLs http://quikscribe.smartcontroller.com.au/qsr.php?version http://quikscribe.smartcontroller.com.au/qsp.php?version QSR Version 6.2.0.205 24.09.2008 QSR QSP Version 6.2.0.304 24.09.2008 QSP Also available an update to REVISED version 5. (non Vista compliant) Quikscribe Version 6 is available for upgrading existing version 5 or new version 6 installations and is available in a yearly support option. Quikscribe REVISED Version 5 is available in a yearly support option and is no longer available to purchase for new installation and will never be made Vista compliant. REVISED Version 5 can only be used as an option to upgrade an existing Version 5 user. Version 6 is Vista compliant so if remaining with version 5 an upgrade to version 6 will be required to operate on Vista. A yearly support cost will be incurred for both versions upgradesBack to Top
Click here
to access digital dictation support.
User name &
Password is required.
Vista upgrade information
Before upgrading to Vista you
should read the following. Software upgrades are only available to software
support clients.
DS 2000 moving to Vista
The Ds2000
uses the V6 DSS
upgrade only so to go to Vista you first need to load this V6 DSS, then download
7.01. Then download 7.02. It must be carried out in this way.
DS 3000/AS3000 moving
to Vista.
The software that came
with the Ds3000/AS3000 is not Vista compliant.
The AS4001 or 4002 has
to be loaded first as this will take the software to the initial V4 DSS pro
software, then an upgrade of the latest DSV4 pro software with Vista drivers
will be required. For clients that may have already downloaded a previous
upgraded call the AS4003 and 4004. This is not the 4001/4002 as stated above
and was only like a small step upgrade. An upgrade to the AS4001/4002 will
be required first then an upgrade to the latest DS4000/AS4000 software will
be required. and is only available for clients that still
have the DS/AS3000 software loaded. If no DS/AS3000 software present the
upgrade AS4003 and 4004 will not download and / or run.
DS4000/AS4000 moving to
Vista
The only software that
will operate within Vista is the latest DSS pro software version 4.9.3. This
may not present be supplied in the box but is available via an upgrade.
To load
the MAC update.
Load the
CD as standard.
Find the
normal DSS player software and go into it.
Drag the
patch you have downloaded from the link listed above into the DSS folder.
Then run
the patch from within the folder.
If you
don’t do this many issue may arise.
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Click here
to access digital dictation support.
User name &
Password is required.
Verdatum has a specific integration by the name of 'stand alone' this integration option essentially turns off the dms integration and allows system to be used in a local or network folder/file structure.
Click here
to access digital dictation support.
User name &
Password is required.
The information listed below is the current version of each Philips software. To check your version open your software, click help, click about Philips.... In this screen will be displayed your current version number.
Special notes:- No software updates are available to non software support clients. Before loading any software updates from our software support page you must have a previous Philips version loaded. Do not remove any previous Philips software as the Philips method requires a version loaded already. Then restart your pc. You must keep any license number as it is your reloading license number. Without it you will have to purchase another number at your cost.. Speechmike Pro (old mic) Version 2.2 Build 380 6.27MB ***THIS MICROPHONE IS NO LONGER AVAILABLE Speechmike Pro/Classic (new mic) V2 Version 2.3 Build 190 VISTA compliant 72MBBack to Top
Click here
to access digital dictation support.
User name &
Password is required.
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Click here
to access digital dictation support.
User name &
Password is required.
The information listed below is the current version of each Philips software. To check your version open your software, click help, click about Philips.... In this screen will be displayed your current version number.
Special note:- No software updates are available to non software support client. Before loading any of these Philips links from our software support page you must have a previous Philips version loaded. Do not remove any previous Philips software as the Philips method requires a version loaded already. Then restart your pc. You must keep any license number as it is your reloading license number. Without it you will have to purchase another number at your cost.. Current software versions SpeechExec Pro Dictate Version 5.0 Build 421_04 VISTA compliant 523.3MB SpeechExec Pro Transcribe Version 5.0 Build 421_01 VISTA compliant 523.3MB This driver is for pre version 5 software and is required before loading version 5 SpeechExec Pro Dictate Version 4.3 Build 390 VISTA compliant 51.2MB. SpeechExec Pro Transcribe Version 4.3 Build 390 VISTA compliant 51.2MB. Current Footpedal LFh 2310,2320,2330 and current Speechmike 5262 drivers Version 2.3 Build 190 Vista compliant 71.2MB SpeechExec Pro Conference recording 955 Version 5 Build 420 VISTA compliant 523.3MB Digital desktop transcriber 9750 SpeechExec Pro Version 5.0 Build 420_01 VISTA compliant 523.3MB Below are listed superseeded software and their last version number Speechmike Executive Version 3.2 Build 390 10.4MB (software no longer available new) DPM Download configuration software Version 2.10 Build 180 25MB (software no longer available new) Firmware or software for loading into the hand held digital recorders 9600 / 9620 SpeechExec pro Dictation version 5.0 Build 420_04 VISTA compliant 523.3MB 9600 / 9620 Firmware DPM96xx_0101_b004_.dpm 1.8 MB LAN Docking station Version 9160-fw0527.bcd) 1.2 MB 9370 Version 4.3 Build 390 VISTA compliant 45.6MB 9360 Version 4.3 Build 390 VISTA compliant 45.6MB (hardware no longer available new) 9220 Version 4.3 Build 390 VISTA compliant 45.6MB (hardware no longer available new) 9250/9350 Version 0237 1MB (hardware no longer available new) 9400 Version 3.04 572KB (hardware no longer available new) To format LFH 9600 digital recorder The following will delete all voice files on the recorder so make sure all files are downloaded first. This is suggest to be carried out several times a year to clean the memory card of any corruption. Press menu, Scroll down using the – key till to see SETUP Press MENU Scroll down till you see FORMAT MEMORY Press MENU Press the button under ENTER Press the button under OK After formatting is complete press the button under BACK to return to the start. Turn machine off. Formatting is completed. To view the current FIRMWARE LFH 9600 digital recorder To view detailed information about the Digital Pocket Memo and firmware version, press and hold the MENU button for several seconds while stopped. The FILE information screen will be visible and by pressing the INFO button you can toggle to the CARD followed by the DEVICE screen. To upgrade FIRMWARE in the LFH 9600 digital recorder Description:Follow the instructions below to make sure that the firmware upgrade for your Digital Pocket Memo device is performed correctly:
1. Make sure new batteries are inserted into the Digital Pocket Memo or the DPM is powered through a power supply during update.
2. Switch on and connect the DPM to the PC.
3. Download the firmware file by clicking onto the ‘Download link’ and copy this *.dpm file to the root of the memory card placed in the DPM.
Note:
- Do not copy the *.dpm file to a CD-ROM drive as the file will be marked read only.
- When working with MS Windows 2000 the actual file transfer to the memory card might take up to 40sec.
4. When the file has been fully copied to the DPM disconnect the USB connection to the PC. Do not switch off the DPM. The upgrade will start automatically. The LC-display of the DPM will show: NEW PHILIPS SPEECHEXEC PRO SMART KEY installation: LED is green: Valid full license is on the smartkey In this state the smartkey behaves the same as the old dongles, the smartkey needs to be attached to the PC for the software to work. While green, you may download the license to the PC and the smartkey will turn orange. LED is orange: The full license has been downloaded; a 30 day license is available once. In this state the license is on a PC and the software will start without the smartkey attached. If the smartkey is orange, you may upload the license back to the smartkey turning the smartkey back to the green state. LED is red: Both the full license and demo license, have been downloaded. The Smartkey is blocked. No further upload possible. In this state the smartkey is locked and will need to be sent back to Philips for factory re-set. Please note: The 30 day license is for disaster recovery situations only, once this has been downloaded the key is locked. If the client intends to use the software on multiple PCs or home & office, we recommend leaving the license on the smartkey (green state) Do not connect an orange smartkey to a new PC when installing 5.0 as the software will attempt to install the 30day disaster recovery license and lock the smartkey. What do I do if I have a customer with a red smartkey? There are two scenarios that will cause a red (locked) smartkey: 1. The smartkey is locked however the full license is on a PC – this will occur if after downloading the license to a PC, the customer attempts to install on another PC while the smartkey is orange.
In this case the smartkey will need to be sent to Philips to re-set to orange state, or we may be able to re-set to orange via a remote connection to a PC with the smartkey attached at your premises (we will not be re-setting smartkeys at customers sites directly) 2. The full license has been destroyed – this may occur if a customer’s PC/HDD crashes, they replaced the PC and re-installed on the new PC using the 30 day license. (i.e. they have no access to the original license)
In this case the smartkey will need to be returned to Philips for factory re-set to the green state. Citrix drivers Version 2 Vista upgrades for Philips hand held digital systems.
Tips when installing SpeechExec under Vista
Download:
(Readme_Vista_Installation_5.0B420_01.pdf)
0.1 MB
Philips:- To upgrade to a Vista driver you must have the computer already running SpeechExec Pro Version 5. You can not upgrade from the original Philips SpeechMike Executive 3.2 software. You need to purchase SpeechExec Pro software. Then download the latest patch that will be a web link download. Back to Top
Voice Tracer 7790 VoiceTracer_v3.7.0.4.zip) 4 MB
Voice Tracer 7780 VoiceTracer_v3.7.0.4.zip) 4 MB Voice Tracer 7675 VoiceTracer_v3.2.0.4.zip) 4 MB Voice Tracer 7655 VoiceTracer_v3.2.0.4.zip) 4 MB Back to Top
We offer in your office demonstrations all year round. Simply email or call to arrange further information.
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Click here
to access digital dictation support.
User name &
Password is required.
Click here to lodge in a Service/Support call
Philips digital dictation Philips digital dictation Philips digital dictation Philips digital dictation Olympus digital dictation Olympus digital dictation Olympus digital dictation Olympus digital dictation Quikscribe dictation Quikscribe dictation Quikscribe dictation Quikscribe dictation Quikscribe dictation